SUPPORT

FREQUENTLY ASKED QUESTIONS

• What kind of features will I have access to if I log in to the Shadaloo C.R.I.?

  The following features will be available upon logging in.
  
  - Profile: View your player information, such as character level, player level, league, league points, who you are following/is following you, and info on past battles.
  
  - Search Fighter: Search for other players' information using their Fighter's ID.
  
  - Rankings: View the worldwide LP player rankings (only the top 10,000 will be shown).
  
  - Frame Data: View the frame data chart for each character.

• What do I need in order to log into the Shadaloo C.R.I.?

  To log into the Shadaloo C.R.I., you will need the online ID (PS4) or Steam account to which your Fighter's ID is registered.

• How do I log into the Shadaloo C.R.I.?

  Log in from "Log In" in the right-hand menu of the Shadaloo C.R.I. Afterwards, enter the online ID (PS4) or Steam account to which your Fighter's ID is registered, and you will be logged in.

• I entered all the necessary information, but I can't log in.

  If you've followed the steps outlined in "How do I log into the Shadaloo C.R.I.?" and still cannot log in, please double-check the following possible causes.
  
  - There is a mistake in the online ID (PS4) or Steam account.
  - There is no Fighter's ID connected to the online ID or Steam account that was given.
  
  Please double-check your online ID and Steam account information, and try again.

• I want to change who I'm logged in as.

  Log out from the Shadaloo C.R.I. by clicking on "Log Out" on the right-side menu. Then log in with a new online ID (PS4) or Steam account.

• What do "Respect" and "Rival" mean within the profile?

  Following
  Respect: The player whom you respect and admire.
  Rival: The player you have a rivalry with - you do not want to lose to them.
  
  Followers
  Respect: Displays the number of players who are following you out of respect.
  Rival: Displays the number of players who are following you as a rival.
  
  Note: You can only register one player each as Respect/Rival. If you wish to change your settings, you will have to first remove the player from the list, and then perform the registration settings again.

• What is my "Title" that's displayed on the profile page?

  The title is given to the player based on information such as the total number of days logged into Shadaloo C.R.I., and the player's league points.

• Are there any fees for using the services on the Shadaloo C.R.I.?

  The title is given to the player based on information such as the total number of days logged into Shadaloo C.R.I., and the player's league points.

• There's a Fighter ID being displayed on my page that doesn't belong to me.

  It's possible that a mistaken online ID or Steam account was input during log in. Try logging out, confirm the online ID or Steam account that is playing Street Fighter V, and log in again with the correct account information.
  
  Note: Check the online ID (PS4) to be used at log in using the following steps.
  1. Sign into the PS4 using the user account that is playing Street Fighter V.
  2. Select Settings from the function area of the Home screen.
  3. From Settings, select PlayStation Network/Account Management -> Account Information -> Sign-In ID (Email Address).

• What is the Dojo?

  The Dojo is a place where like-minded SFV players can gather together. You can...
  ・Create your own, or voluntarily join one.
  ・Use the Dojo Stage in-game.
  ・The Dojo ID and emblem of the Dojo you belong to will be displayed in-game.
  ・Participate in the Dojo Rankings.

• Is there anything that's necessary for using the Dojo?

  You will have to log into your C.R.I. account.

• What should I do in order to create a Dojo?

  If you are not already part of a Dojo, click on "Create Dojo" at the upper right, and fill out all the settings to create your own Dojo.
  ・On the mobile version, you can find "Create Dojo" in the open/close side menu.
  ・You will automatically become the Master of the Dojo.
  ・A Dojo ID that has been created cannot be reused.

• What is the Dojo Master?

  The Master is the representative member of the Dojo.
  Note: The person who created the Dojo will automatically become the Master. If the Master leaves the Dojo, a new Master will be chosen from the remaining members. If there are no other remaining members, the Dojo will be disbanded (disbanded Dojo ID's cannot be reused).

• How do I join a Dojo?

  If you are not currently a member of any Dojo, use the following 2 methods to look for a Dojo to join. Submit a Join Request, and if approved, you will become a member of that Dojo.
  
  1. Search for a Dojo you want to join from Search Dojo at the top right of the screen, and submit a Join Request.
  2. Select All Dojo Rankings from the top right of the screen, and submit a Join Request to a Dojo of your choosing.
  
  ・On the mobile version, you can find "Search Dojo" and "All Dojo Rankings" in the open/close side menu.
  ・If you submit a Join Request to a Dojo that requires the Master's acceptance, your request will be in a pending status until the Master approves it.
  ・ You will not be able to submit a Join Request if the Dojo is not accepting them.

• How do I leave a Dojo?

  From the left-side menu, select Settings -> Dojo Management -> Leave to leave the Dojo.
  ・If the person leaving is the Dojo Master, a new Master will be chosen from the remaining members.
  ・If there are no other remaining members, the Dojo will be disbanded (disbanded Dojo ID's cannot be reused).・You must wait at least 5 minutes after leaving a Dojo before you can join a new one.

• How can the Dojo Master expel a member?

  From the left-side menu, select Settings -> Dojo Management -> Expel, then select the member you want to have expelled from the Dojo.
  ・Only Dojo Masters can expel members.
  ・An expelled member can submit a Join Request to a new Dojo after 5 minutes have elapsed.

• I want to join a Dojo other than my current Dojo.

  In order to change Dojos, you will have to first leave your current Dojo, and then submit a Join Request to the new Dojo.
  ・See "How do I join a Dojo?" for joining a Dojo.
  ・See "How do I leave a Dojo?" for leaving a Dojo.

• What is the maximum number of members that a Dojo can have?

  The maximum number of members is 100. However individual Dojo settings can be voluntarily set to a lower number.

• How do I communicate with Dojo members?

  Go to Settings -> Dojo Settings -> Communication from the left menu to select your communications options.

• How do I link my Twitter account?

  You can link your Twitter account using the "Twitter Link" button, found under your name on your My Dojo page.
  Note: Only displayed if you have a Twitter account linked. Linked account information is not updated automatically if you change your Twitter ID. Please unlink the old ID, then link the new one.

• How do I delete my Twitter account link?

  Click on the Settings icon -> Delete next to your Twitter user name under your name on the My Dojo page to delete the Twitter account link.

• I changed my Twitter @username, but the Dojo screen still shows the old name.

  The C.R.I. does not automatically update Twitter username settings, so you will have to update these settings yourself. Click on the Settings icon -> Update next to your Twitter user name under your name on the My Dojo page to update your Twitter username.

• What are Dojo Points (DP)?

  Dojo Points are accumulated automatically as you play Arcade Mode, Survival Mode, Extra Battle, Ranked Matches, Casual Matches, and the Battle Lounge in SFV. With Dojo Points, the Dojo you are a member of can compete in the Dojo Rankings.
  
  Note: Dojo Points are calculated internally, and cannot be viewed.
  Note: The total DP of all Dojo members will be calculated, and that Dojo's total points will be used to determine the Dojo's ranking.

• How do I customize my Dojo?

  Follow the steps below to customize your Dojo state using the Dojo objects you own.
  
  1. Select "Customize Dojo" from the left menu.
  2. Select a Dojo Object from the ones displayed below, and drag it up to the Dojo stage above.
  3. Click on "Implement" to reflect the changes in-game.
  
  Your customized Dojo stage will be reflected on your Dojo stage in game. Including the Master, no other Dojo members can change your customized Dojo content.
  
  ・You can save up to 10 different arrangements by saving them to My Set.
  ・If both players select the Dojo stage, the Dojo stage for 1P will be used.

• What are Dojo Objects?

  These are objects that can be arranged in your Dojo stage.

• How do I obtain Dojo Objects?

  Dojo Objects can be obtained through...
  ・In game content, and through Menat's Fighting Chance.
  ・As a reward through Dojo Rankings.
  
  Note: You can view your Objects through Dojo Objects from the left menu.

• What are flyers?

  You can show the appeal of your Dojo by using a flyer. Flyers can be created by the Dojo Master, and your Dojo's flyer will be displayed at the top right of the Dojo screen. Click on it to enlarge the image.
  
  If there's a Twitter account linked with your Dojo, you can Tweet out your flyer as well.

• How do I create a flyer?

  Select Settings -> Flyer Settings from the left menu.
  Note: Only the Dojo Master can edit flyers.