SUPPORT

In order to unlock the costumes in-game, you must have enabled the Auto Data Upload setting in the in-game Options menu, and your gaming system must be connected to the internet.
Your costume will be unlocked in-game when the game connects to the server during game launch, or after data has been sent by reconfirming the Auto Data Upload setting.

The Agent Level on Resident Evil.Net is a measure of how many enemies you have defeated.
When you play as an Agent, you accumulate experience points (EXP) as you defeat enemies, and your Agent Level increases each time you reach a set amount of EXP.

If you delete or replace your game data with an earlier backup, your Agent Level may be adjusted to match the new data.

Your Agent Level can stop increasing for the following reasons:

• You have reached the maximum Agent Level.
• Data you have uploaded did not match the previous data, for instance because you deleted your previous save data and started a new save, or have reverted to a previously backed up save file.
  *Your Agent level start to increase again after a certain amount of time if you continue using the new file.

Your Creature Level on Resident Evil.Net is a measure of the number of Agents you have defeated. When you play as a creature, you gain experience points (EXP) as you defeate Agents, your Creature Level increases each time you reach a set amount of EXP.

As long as you meet the following conditions you should be able to take part in Online Events, it is usually unimportant whether you participate actively or not:

- Your gaming platform is connected to the internet
- You have linked your game account, and the Auto Data Upload setting has been enabled in the in-game Options menu
(Certain events may require active participation. Please see the participation requirements for these events on the event's rules page.)
- You have sent valid event data at the end of a Results screen.
(You can check each event's rules and progression by clicking on the event on the Online Events page of Resident Evil.Net.)