SUPPORT

Inquires about Games and Products (Not Web Services)

Inquires about Web site

About the Resident Evil Portal

  • Resident Evil Portal will be the go-to source for the latest info on the Resident Evil series; it's a place for players to share their stats with others around the world, an overflowing item box of content for series veterans and rookies.

    Please check the detail from here.

  • To register, create a CAPCOM ID, log in to the Resident Evil Portal, and agree to the terms of service. You can subscribe to the online newsletter to receive periodic updates on the latest Resident Evil info and content.

     

    See here for more information on how to create a CAPCOM ID.

  • While logged in to the Resident Evil Portal, click on your nickname in the upper right corner of the screen, and then select "Settings > Basic > Newsletter" and selecting "Disable".

  • The recommended specs are as follows:

    Resident Evil Portal (PC Website)
    ・OS: Windows 10 or later; macOS 11 or later
    ・Supported browsers: Latest version of Microsoft Edge, Firefox, Chrome, Safari
    ・About cookies: This site uses cookies. Although this site can be viewed with cookies disabled, cookies must be enabled in order to correctly use all of the features. Please refer to your browser's manual or help feature for information on enabling cookies if they are disabled.
    ・About JavaScript: JavaScript is used on multiple pages on this site. These pages may not be correctly displayed or certain features may not work if JavaScript is disabled. Please refer to your browser's manual or help feature for information on enabling JavaScript if it is disabled.

    *Internet Explorer is not recommended.



    Resident Evil Portal (Mobile site)
    ・iOS (iPhone etc.): iOS 15.0 or later
    ・Android: Android 10.0 or later

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Communication error (Error Code: UAP0001)

Those who use Safari
If you are using Safari browser, the "Resident Evil Ambassador Program" may not work properly. In that case, please use one of the following methods.