INFORMATION

08.09.2022 [Service restored]

[Restoration] Malfunction regarding the Account link process

[2022-09-08]

During the following "Date and Occurrence", there was an issue with Account link process and you are not able to make it. We apologize for any inconvenience caused.

The service has now been restored and you can make Account link normally.

[Date and Time of Occurrence]

August 30, 2022 (Tue) 11:23 – September 7, 2022 (Wed) 12:20 (JST)

[Effects on RESIDENT EVIL PORTAL during this issue]

- Account link process in Resident Evil.Net

* This issue had happened all platforms except for Nintendo Switch.

We apologize for any inconvenience it may cause.

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Communication error (Error Code: UAP0001)

Those who use Safari: If you are using Safari browser, the "Resident Evil Ambassador Program" may not work properly. In that case, please use one of the following methods.

1. Change your browser from Safari to another browser

You may be able to continue using Resident Evil Ambassador program by using a different browser.
2. Change Safari settings

* This operation is not recommended by Safari, so please make your own judgment regarding the implementation of this operation.
For macOS(11 Big Sur)
- Uncheck [Safari]-> [Preferences]-> [Privacy]-> [Prevent cross-site tracking]
For iOS(14)
- 1 Select [Settings].
- 2 Select [Safari].
- 3 If "Prevent Cross-Site Tracking" is enabled, change it to "Disabled".