Resident Evil Re:Verse Inquiry form

About the usage of this Inquiry form
- We may take some time depending on the content of your inquiry.
- We will review all "Opinion" and use them as reference for our products and service in the future. In principle, we do not reply to any of them.
- We will conduct an investigation based on the contents of your report regarding "Malfunction". In principle, we will not reply to you unless an individual investigation is necessary.
- We will investigate reports of violations of the "Terms of Use" and other unsolicited behavior based on the information we receive. Please note that, in principle, we do not reply to such reports.
- Please note that we will not be able to reply to questions regarding information on strategy.

If you use an email whitelist, please add to the list to ensure you can receive emails from us.
*Accepted in English and Japanese only.

If you need to inquire about individual problems or customer information, we may ask you to log in to Resident Evil PORTAL with your CAPCOM ID. Please understand this in advance.
If you have not used Resident Evil PORTAL before, you must agree to the Terms of Use.

Items marked with * are required

CAPCOM ID's Nickname*
Email address*

Please enter twice for verification
(Please do not copy & paste)

Date and time the issue occurred
Your console*
Inquiry details*
Please enter up to 1000 characters


Communication error (Error Code: UAP0001)

For those who use App (for iOS)
If you are using App (for iOS), the following settings are required to use the "Resident Evil Ambassador Program".
* Please make your own judgment regarding the implementation of this operation.