SUPPORT

You can check your Ambassador Card and the points required to increase your rank on the top of My PROFILE.

Earning points and ranking up may take several days to be reflected.

Furthermore, points can be earned only through posts made on linked X and Instagram accounts. Posts on X or Instagram accounts that are not linked will not earn any points, so we recommend linking all of your actively used accounts.

You are not able to unregister from just your Resident Evil Ambassador Program.

If you are using iOS (iPhone / iPad), the following settings are required to use the "Resident Evil Ambassador Program".

* Please make your own judgment regarding the implementation of this operation.

For Safari

Select [Settings]-> [Safari] -> If "Prevent Cross-Site Tracking" is enabled, change it to "Disabled".

For other browsers

Please refer to the setting method of "For Safari" and turn on "Prevent Cross-Site Tracking" function on the setting screen.

*The "Resident Evil Ambassador Program" may not be available on browsers that cannot make the same or similar settings.

To log in with a Resident Evil Ambassador Program account, the account must be linked with the CAPCOM ID you use to log in to the Resident Evil Portal.

Your X account cannot be linked because it is already tied to your existing Ambassador Program account.