SUPPORT

For more information about the Resident Evil Portal, visit the support page.

For North American users
For any inquiries about games or products, please see the Support FAQ under Capcom Support Information, or use a game or product's specific contact form.

For Europian users
For any inquiries about games or products, please contact feedback@capcom.com, or use a game or product's specific contact form.

For inquiries related to CAPCOM ID, please visit the CAPCOM ID support page.

About Ambassadors

  • This program enables fans to get involved, show their enthusiasm for, and share information about Resident Evil on their personal blogs and social networking sites.

    By participating in the program, fans can earn the opportunity to participate in exclusive playtests and events, and gain other benefits that only ambassadors can experience.

  • To access the Resident Evil Ambassador Program, click "Ambassadors" from the menu on the right. Once registered, you can view information on the program from "MY PROFILE".

  • To register for the Resident Evil Ambassador Program, simply link your Twitter account after creating a CAPCOM ID and registering on the Resident Evil Portal.

    You cannot register for the Resident Evil Ambassador Program by itself.

  • If you choose not to register right away, you can do so at a later time by logging in to the Resident Evil Portal with your CAPCOM ID.

  • Yes, you can transfer information, etc. from your previous account when signing up for the Resident Evil Portal.

    Please note that you will need to link a Twitter account. If you did not link one previously, you will have to do so this time.

  • By linking your Twitter account and posting content with the #REBHFun hashtag, you'll earn points.

    These points are needed to increase your rank, which will in turn give you access to exclusive playtests, events, and other benefits that only ambassadors can experience.

  • Log in to Resident Evil Portal with your CAPCOM ID, and then check and/or modify your SNS LINK (Twitter Account) from "Settings > Ambassador."

  • Log in to Resident Evil Portal with your CAPCOM ID, and then check and/or modify your Icon from "Settings."

  • Points are earned by performing certain activities as a “Resident Evil Ambassador”. Such activities include posting on your Twitter account with the hashtag #REBHFun, linking SNS accounts, following official SNS accounts, answering surveys, and participating in various events. For details, please check the “POINTS” section on MY PROFILE.

  • It is a system based on the number of points accumulated by performing various activities. The ranks proceed in the following order: bronze, silver, gold, and platinum.

    Gold and platinum ranks have additional requirements beyond simply earning points. You can find more details in the “RANK” section of My PROFILE.

Communication error (Error Code: UAP0001)

Those who use Safari
If you are using Safari browser, the "Resident Evil Ambassador Program" may not work properly. In that case, please use one of the following methods.