Notification of the Merger of CAPCOM Account Services

Friday, September 11, 2020

Thank you for using your CAPCOM Account.

The CAPCOM ID merger date has been finalized, and will commence on Thursday, October 1, 2020.

As of October 1, CAPCOM ID will be required to log in to Capcom services such as RESIDENT EVIL.NET. Thank you for your cooperation.

Request for ID Merger Procedures

New CAPCOM ID registrations, as well as data transfers from CAPCOM Accounts and current CAPCOM IDs (formerly COG ID),

can be performed from October 1, 2020.

(Posted on Sept 15, 2020)

Please note, current CAPCOM IDs (formerly COG ID) and the new CAPCOM IDs will be different IDs. Please use caution when logging in.

For customers with existing CAPCOM Accounts and /or CAPCOM IDs (formerly COG IDs)

1. Please create a new CAPCOM ID. Data will transfer into this new account.

2. Transfer the data from your Capcom Account, and/or COG ID.

・Transfer process available after October 1, 2020.

・RESIDENT EVIL.NET points and game-data will be transferred and remain available along with your other CAPCOM Account data.


Newly registered accounts after October 1st

1. Please create a new CAPCOM ID.

2. Register with your favorite CAPCOM services, such as RESIDENT EVIL.NET.

・CAPCOM ID registration available after October 1, 2020.

Schedule

The schedule is planned as follows.
We will update you with details regarding the ID merger once the schedule has been finalized.

Schedule

Renewal Content

CAPCOM Account Users

Merging the CAPCOM Account and CAPCOM ID
(formerly COG ID)

The services offered by both the CAPCOM Account and the CAPCOM ID (formerly COG ID) will be merged into one service, the CAPCOM ID.

The CAPCOM Account and CAPCOM ID (formerly COG ID) services will be merged into the new "CAPCOM ID" service.

Merging the CAPCOM Account and COG ID
About the CAPCOM ID (formerly COG ID)

About the CAPCOM ID (formerly COG ID)

The CAPCOM ID (formerly COG ID) is an account issued for CAPCOM Online Games (COG).

COG is an online game portal site operated by Capcom for the domestic Japanese market,
providing services focused on online games through the PC platform.

COG ID was renamed to "CAPCOM ID" on Wednesday, January 22, 2020.

List of Services Offered by Each ID

After the ID merger, you will be able to continue using the services that you are currently using under the CAPCOM Account and the CAPCOM ID (formerly COG ID).

Frequently Asked Questions

Are there any procedures I have to do in order to use my account once the name changes from COG ID to CAPCOM ID?

There were no procedures required of the customer regarding the service name change on Wednesday, January 22, 2020.

Are there any procedures I have to do once the CAPCOM ID (formerly COG ID) and the CAPCOM Account are merged into the CAPCOM ID?

When the accounts are merged, you will have to agree to the Terms of Service, as well as the terms for account transfer.
There may be some necessary transfer procedures to be performed depending on the status of your formerly COG ID and CAPCOM Account. As the transfer process will differ depending on the status of each account, we will notify you on the this page as soon as the details have been confirmed.

Why are the CAPCOM ID (formerly COG ID) and the CAPCOM Account being merged?

The purpose of the account merger is to improve convenience for our users. Please see the rest of this page for more details.

Is it possible to link multiple "CAPCOM Accounts" and "CAPCOM IDs" (formerly COG ID) to the new CAPCOM ID service?

No, only data from one CAPCOM Account and CAPCOM ID (formerly COG ID) can be transferred to the new CAPCOM ID service. You cannot transfer multiple accounts. Also please note, once you have completed the transfer, you will no longer be able to switch to, or transfer data from the old account.

For other questions, please see the full CAPCOM Account FAQ, linked below.

View the CAPCOM Account FAQ

Contact Us

Please contact us using the links below if you have read the FAQ and still have an unanswered question.

Questions Regarding
CAPCOM Accounts

Contact Us

We are continually striving to further expand and improve, to help you enjoy an ever wider range of services.
We look forward to your continued patronage of the CAPCOM Account.

Previous Announcements

Wednesday, January 22, 2020

Thank you for your patronage of a CAPCOM Account.

Due to the future integration of "Capcom Online Games (COG)" accounts and "CAPCOM Account", the name "COG ID" was changed to "CAPCOM ID" as of Wednesday, January 22, 2020.

Tuesday, September 10, 2019

Thank you for your patronage of a CAPCOM Account.

We will be initiating a renewal of our services, including merging account IDs, in order to provide a more convenient CAPCOM service to our customers.