Top > Resolved > Inability to Log In (In Some Environments) Issue

  • Resolved
  • Inability to Log In (In Some Environments) Issue
  • [Posted]
    2018/04/13
    09:59

Apr. 25th, 2018  Resolved.

We are aware of an issue where, following the maintenance to upgrade to Ver. 03.020 on April 4th, some players were unable to log in.

We are planning to address this issue during the month of April. We will inform you as soon as the specific date has been decided.

We would like to apologize for any inconvenience caused.

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Status explanation
Reviewing

The admin and dev teams are investigating the issue.

Fixing

The dev team are fixing the issue. Once fixed, the issue will be changed to Resolved.

Resolved

The issue has been fixed and is now closed.

Not a defect

The issue is not a defect and has been closed.

(Issues may not always be publicly reported before they are fixed if it is determined that they could present a threat to the game balance through malicious use, or cause confusion.)