Updates

2020.11.16

Notice regarding the group system failure

Thank you for using CAPCOM online services.

 

On November 4th, we announced that our network was compromised as a result of a third-party cyber attack.
On November 16th at 4 pm JST, we will be going through media to disclose more regarding the leak and will also post a press release on our official website at http://www.capcom.co.jp/ir/english/.

 

For any inquiries regarding the leakage of confidential information, please contact below:
Customer Support
North & South America: www.capcom.com/support
Europe, Middle East & Africa: feedback@capcom.com

 

CAPCOM ID and CAPCOM Account service are not impacted by this issue as its operation runs on a separate system.

 

We sincerely apologize for the inconvenience and for putting our customers and partners into a state of unease.