Notification of CAPCOM Accounts Being Discontinued/Request to Transfer to CAPCOM ID

November 2, 2021

Thank you for using the CAPCOM Account service.
This service is planned for discontinuation from February 2022.

Discontinued Service
CAPCOM Account

Date of Discontinuation
February 2022 (TBD)
*More details will be sent at a later date.

Please find the relevant information regarding each service below.

How the Discontinuation of CAPCOM Accounts Affects Users

You will no longer be able to log in to our online services with a CAPCOM Account.
By transferring your account to a CAPCOM ID, you can continue to enjoy most of our services. However, please note that Pawn Community will conclude on January 31, 2022.

Discontinued Services

Pawn Community

With a CAPCOM ID, the following service will continue to be provided from February 2022.

Continued Services

RESIDENT EVIL PORTAL
(inc. RESIDENT EVIL.NET and the Resident Evil Ambassador Program)

CAPCOM ID Transfer Process Request

With CAPCOM Accounts being replaced with the universal CAPCOM IDs, we kindly ask that you continue using our services via this new method.

Accordingly, if you have yet to transfer your data from your CAPCOM Account to a CAPCOM ID, please do so before the CAPCOM Account service concludes.
(Please be aware that once the CAPCOM Account service has concluded, you will no longer be able to transfer data from it.)

For more information on transferring your data, head to the page below.

CAPCOM ID Usage Guide

Handling of Personal Information

With the exception of information transferred to your CAPCOM ID, all personal information gathered while you were using a CAPCOM Account will be deleted in accordance with the Privacy Policy of CAPCOM Co., Ltd.

Inquiries

Please see below for how to make an inquiry regarding services affected by the conclusion of CAPCOM Accounts and the transferral to CAPCOM IDs.

We thank you in advance for your cooperation.